At Olairo, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how your information is collected, used, and safeguarded when you visit or make a purchase through our website.

Olairo is a brand operated by Amalfi Place Partners (“we,” “us,” or “our”). Amalfi Place Partners acts as the data controller for all personal information collected through this website.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information

When you place an order, create an account, subscribe to communications, or contact us, we may collect the following personal information:

• Full name
• Email address
• Shipping and billing addresses
• Phone number
• Payment details (processed securely by third‑party payment providers)

This information is necessary to process orders, arrange delivery, provide customer support, and manage returns or refunds.

Device and Usage Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type
• Device type
• Pages viewed and interactions with the site

This information helps us improve website performance, security, and user experience.

How We Use Your Information

We use your personal information to:

• Fulfill and ship orders
• Send order confirmations and shipping updates
• Process returns, refunds, or exchanges
• Respond to customer inquiries and support requests
• Improve our website, products, and services

With your consent, we may also send marketing communications such as newsletters or product updates. You may opt out of marketing emails at any time.

We do not use your personal information for automated decision‑making that produces legal or significant effects.

Sharing Your Information

We only share personal information when necessary to operate our business, including with:

• Shopify, our e‑commerce platform and website hosting provider
• Payment processors that comply with PCI‑DSS security standards
• Shipping and logistics partners to deliver your orders
• Analytics and marketing service providers, using anonymized or aggregated data where possible

We do not sell, rent, or trade your personal information to third parties.

Data Security

We implement industry‑standard safeguards to protect your personal information, including:

• Secure Socket Layer (SSL) encryption
• Restricted access to personal data
• Secure third‑party payment processing

Our website is hosted by Shopify, which maintains PCI‑DSS compliance to protect payment information.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember user preferences
• Improve website functionality
• Analyze site traffic and performance

You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

Data Retention

We retain personal information only for as long as necessary to:

• Fulfill orders and provide customer support
• Maintain financial and transaction records
• Comply with legal and regulatory obligations

Account and order information may be retained for record‑keeping and compliance purposes.

Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal information
• Request corrections to inaccurate data
• Request deletion of personal data, subject to legal requirements
• Withdraw consent for marketing communications

To exercise your rights, please contact us using the information below.

Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices. Any updates will be posted on this page with a revised “Last Updated” date.

Contact Information

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Amalfi Place Partners (Operating Olairo)
Email: Olairo@olairo.com
Phone: (919) 324‑8200
Address:
4924 US Hwy 421, Suite 170
Wilmington, NC 28401
United States

We are committed to addressing your inquiries promptly and thoroughly to maintain your trust in our brand.

This Privacy Policy reflects our dedication to protecting your personal information while delivering the premium shopping experience you expect from Olairo. Your privacy is not just a policy - it's our promise.