At Olairo, we respect your privacy and are committed to protecting our customers' personal information. This Privacy Policy outlines how we collect, use, and safeguard the information gathered through our e-commerce website hosted on Shopify. By using our site, you consent to the practices described in this policy.

Information We Collect

We collect information necessary to provide you with an exceptional shopping experience and to fulfill your orders. When you create an account, place an order, or subscribe to our newsletter, we collect personal details including your name, email address, shipping and billing addresses, and payment information. This information allows us to process transactions efficiently and communicate with you about your orders.

Our website automatically collects certain device information through cookies and similar technologies. This includes data about your device type, browser, IP address, and how you interact with our site. We use this information to improve website functionality and personalize your shopping experience.

For each purchase you make, we collect comprehensive order information including the products purchased, payment details, and shipping information. This data is essential for order fulfillment and customer service purposes.

How We Use Your Information

Your personal information enables us to process and ship your orders efficiently. We use your payment details to complete transactions, provide order confirmations, and handle any necessary refunds or exchanges. Your contact information allows us to communicate important updates about your orders.

To enhance your shopping experience, we use your browsing and purchase history to personalize product recommendations and website content. With your consent, we may send you marketing communications including promotional offers, newsletters, and information about new products.

We analyze aggregated customer data to improve our website performance, optimize product offerings, and understand shopping trends. This helps us make informed business decisions that benefit all our customers.

Sharing Your Information

We only share your information with trusted third parties when absolutely necessary for business operations. Our website host, Shopify, processes your data to facilitate secure transactions and maintain site functionality. Payment processors handle your financial information in strict compliance with PCI-DSS standards to ensure complete security.

To fulfill your orders, we share shipping information with our logistics partners. These companies are contractually obligated to protect your data and use it solely for delivery purposes. We may share anonymized analytics data with marketing partners to improve our advertising effectiveness, but we never sell or rent your personal information to third parties.

Data Security

We implement robust security measures to protect your personal information. All sensitive data transmissions are encrypted using Secure Sockets Layer (SSL) technology to prevent unauthorized access. Our systems employ strict access controls, limiting data handling to authorized personnel who require it for order processing and customer service.

As our hosting provider, Shopify maintains PCI-DSS compliance, ensuring industry-standard protection for all customer information. We regularly review and update our security protocols to address emerging threats and maintain the highest level of data protection.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality and analyze site performance. These tools help us remember your preferences, optimize page loading speeds, and provide personalized content. You can manage cookie settings through your browser preferences, though disabling certain cookies may affect website performance.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. Account information remains active while your account exists or as needed to provide services. Order history is preserved for record-keeping, legal compliance, and customer service improvements.

Your Rights

You maintain important rights regarding your personal data. You may request access to the information we hold about you, and we will provide a copy of this data upon verification of your identity. If any information is inaccurate, you have the right to request corrections.

Under certain circumstances, you may request deletion of your personal data, though we may need to retain some information for legal or operational reasons. Where we process data based on your consent, you may withdraw that consent at any time, though this may limit our ability to provide certain services.

To exercise any of these rights, please contact us using the information provided in the Contact Us section below.

Policy Updates

We reserve the right to modify this Privacy Policy as our business practices evolve or as required by changing legal regulations. Any updates will be posted on this page with a revised "Last Updated" date. Significant changes that affect how we handle personal data may be communicated to you directly when appropriate.

Contact Us

For any questions, concerns, or requests regarding your privacy or this policy, please contact:

Amalfi Place Partners
Email: contact@amalfiplacepartners.com

We are committed to addressing your inquiries promptly and thoroughly to maintain your trust in our brand.

This Privacy Policy reflects our dedication to protecting your personal information while delivering the premium shopping experience you expect from Olairo. Your privacy is not just a policy - it's our promise.